About Us

Natural
Ingredients

At Chilli Chow Down, we are committed to the culinary artistry of Mexican cuisine, and at the heart of our commitment lies a dedication to using only the freshest and most natural ingredients.

Real
Spice

We believe that the soul of Mexican cuisine lies in the vibrant and authentic flavours derived from real spices. Our commitment to culinary excellence goes hand-in-hand with our dedication to using genuine spices, blended to perfection.

Authentic
Dishes

Authenticity isn't just a value – it's the heartbeat of our kitchen. We take immense pride in crafting a menu that goes beyond mere sustenance; In our kitchen, authenticity is more than a buzzword – it's a promise.

A little about us

At Chilli Chow Down, authenticity is our cornerstone. We honour traditional Mexican recipes passed down through generations. We pride ourselves on sourcing only the finest, high-quality ingredients. From handpicked spices to locally sourced produce, we ensure every dish bursts with authentic flavour. Our commitment to freshness is unwavering—each day, our dedicated team selects the freshest ingredients to deliver a taste of Mexico that’s not just authentic but truly exceptional. Every bite celebrates the vibrant essence of Mexican cuisine, crafted with care and a dedication to quality that sets us apart.


Bringing the soulful flavours of Mexico to your plate! From authentic tacos to shared Nacho’s combinations, we serve up a taste of tradition with every bite. Every bite celebrates the vibrant spirit of Mexico, crafted with care and a commitment to quality that’s unmistakably authentic.

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Frequently Asked Questions

To place an order, simply browse our menu on the website, select your desired items, and proceed to the checkout. Follow the prompts to complete your order.

Our delivery areas are highlighted in specific zones shown on the map displayed on our website. Check the map to confirm if your location falls within our delivery zones.

We support card payments excluding PayPal. Payments can be made securely using major credit or debit cards.

Yes, there is a minimum order of £10 for delivery.

Yes, we only take payment via online payment services upon ordering. We also offer contactless delivery to ensure a safe and secure transaction.

Unfortunately, our platform doesn’t support order tracking. However, we’ve provided an estimated delivery time when your order was placed. Rest assured, we’re committed to delivering your order as promised within the estimated timeframe. Thank you for your understanding and patience!

Delivery charges are based on specific zones specified on the map displayed on our website. Charges vary depending on the delivery zone.

Estimated delivery times vary depending on demand. On average, you can expect to wait at least 20-45 minutes. Our team strives to deliver promptly.

Yes, you can customise orders by adding further heat via sauces and excluding ingredients you dislike or are adverse to. Please specify your preferences in the order notes featured from the drop down menus presented with each dish.

Yes, all prices listed on our website are inclusive of taxes.

Once an order is confirmed, we’re unable to make changes or cancellations due to our streamlined preparation and delivery process. For urgent inquiries, please contact our customer support telephone number: 01241 439497.

Our business holds the current Food Hygiene Certificate and follows strict hygiene procedures to ensure safe food preparation and delivery.

Absolutely! As a welcome gesture, we offer a fantastic 10% discount on your first order. Keep an eye out for exclusive promotions and loyalty rewards available periodically. Stay tuned for more exciting offers!

We prioritise your safety! Our business holds a current Food Hygiene Certificate, and our team strictly adheres to comprehensive hygiene procedures. From sanitised cooking areas to contactless delivery, your well-being is our top concern.

We value your feedback! If you have any concerns or wish to share your experience, simply contact our customer support team. Your feedback helps us improve our service and ensures your satisfaction.

Disclaimer

Dear Valued Customers,

For your safety, we meticulously list allergy information alongside each dish on our menu. Despite our efforts to prevent cross-contamination, our kitchen handles various allergens such as nuts, dairy, gluten, and others. We urge you to review the allergy information provided with each dish before placing your order. If you have specific dietary restrictions or allergies, kindly inform us, and our team will make every effort to accommodate your needs or offer suitable alternatives whenever possible.

Additionally, all delivery personnel strictly adhere to contactless delivery procedures to ensure a safe and secure transaction. We appreciate your trust in us and are committed to providing you with the highest quality and safest dining experience.

Your well-being is our priority.

Thank you,

Chilli Chow Down